Reference

Terms That Cover How Your Account Works

Every account on merdeka33 runs under these terms — they set out what you can do, what we expect, and how your deposits through DANA, OVO, and GoPay are handled. Read them before you start so there are no surprises later.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyIndonesia-region access

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TERMS CONTACT PATHS

Reach Us About These Terms

HOW WE HANDLE YOUR ACCOUNT

Account Security and Policy Practice

Data Handling

We collect only the account and payment data needed to process your DANA, OVO, or GoPay transactions and verify your identity as required under our terms.

Account Security

Your account is protected with a verified login step. Any withdrawal request goes through a confirmation check before funds move to your registered wallet.

Data Retention

We keep transaction and account records for the period required by our operating terms. You can request a summary of your data by contacting support directly.

Requesting Changes

To update your registered wallet — whether DANA, OVO, or GoPay — or to request account corrections, contact support with your account ID and the relevant details.

What These Terms Actually Cover

merdeka33 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account with us and govern every action taken on it — from your first DANA deposit to any withdrawal you request via OVO or GoPay. By accessing the platform, you confirm you have read and accepted these conditions

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in full. Access to our lobby and all services depends on local law and is available only in eligible regions. We reserve the right to update these terms when required; we will notify you via your registered account contact before material changes take effect. Your continued
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use of the account after that notice counts as acceptance. If you disagree with any change, you can close your account by contacting our support team. These terms also cover how we handle account verification, the documentation we may request, and the process we follow if
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an account is flagged for review. Players in Makassar and elsewhere in Indonesia should note that local regulations may affect which services are accessible to them at any given time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to your account. If something here does not answer your situation, our support team can look at your account directly.

Yes. Deposits and withdrawals via DANA, OVO, and GoPay are all covered under these terms. Wallet-specific conditions, such as linking and verification, are detailed in your account settings.

We may update these terms when required. You will be notified through your registered account contact before any material change takes effect. Continued use means you accept the update.

We may suspend or close an account that breaches these terms. If that happens, we will contact you via your registered details and explain which condition was not met.

Contact support with your account ID and request a data summary. We will respond according to the retention and access rules set out in these terms.

Yes. Access depends on local law and is available only where local law permits. If a service is restricted in your region, that restriction applies regardless of account status.

Reach out to our support team via live chat or email with your account ID. We will process the closure and confirm once your account has been deactivated and any pending balance resolved.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How Your Account Works

Reach Us About These Terms

Account Security and Policy Practice

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA and GoPay?

02 Can these terms change after I open my account?

03 What happens to my account if I breach these terms?

04 How do I request a copy of my account data?

05 Does access to the platform depend on where I am in Indonesia?

06 How do I close my account if I no longer agree with these terms?

Terms & Conditions

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